Vibra Hospital of Houston has been accredited by The Center for Improvement in Healthcare Quality.
As a CHIQ accredited hospital, Vibra Hospital of Houston is committed to providing quality and safe patient care. For more information, please visit The Center for Improvement in Healthcare Quality’s website.
COMPLAINT PROCESS
INFORMING PATIENTS OF THE COMPLAINT PROCESS
Hospitals must inform patients, or their surrogate decision-maker, of the right to file complaints regarding quality-of-care concerns or safety issues to CIHQ. The patient/surrogate decision-maker is not required to notify the hospital prior to filing the complaint. Information on how to contact CIHQ to file a complaint must be provided as follows:
Phone: 512.661.2813
Mail:
Center for Improvement in Healthcare Quality
P.O. Box 3620
McKinney, TX 75070
Online: https://cihq.org/complaint
